1. Introduction

Welcome to Growing Wings! These Terms and Conditions govern your use of our website and the services provided by our educational services and digital agency. By accessing our website and using our services, you agree to comply with these terms.

2. Acceptance of Terms

By using our website, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our services.

3. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the updated terms on our website with a revised effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

4. Services Provided

Growing Wings offers a variety of educational services and digital agency solutions, including but not limited to:

• Writing and Editing
• Printing and Publishing
• Marketing and Distribution
• Web design and development

• Digital marketing services                      Â

5. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information. Maintain the confidentiality of your account credentials.
• Use the services for lawful purposes only.Â
• Not engage in any conduct that restricts or inhibits others from using the services.

6. Payment and Refund Policy

Payment for services must be made in accordance with the pricing outlined on our website. This Refund Policy outlines the terms under which refunds may be requested and processed.

i. Eligibility for Refunds Refunds may be granted under the following conditions:Â

• Online Courses: If you are not satisfied with an online course, you may request a refund within [Insert Time Frame, e.g., 14 days] of purchase, provided that you have not completed more than [Insert Percentage, e.g., 50%] of the course content.
• Tutoring Services: For tutoring sessions, you may request a refund for any session that was cancelled at least [Insert Time Frame, e.g., 24 hours] in advance. No refunds will be issued for sessions that are not cancelled in advance.
• Digital Agency Services: Refunds for digital agency services (such as web design, digital marketing, etc.) will be considered on a case-by-case basis, depending on the stage of the project and the work completed up to the refund request.

ii. How to Request a Refund: To initiate a refund request, please follow these steps:

• Contact our customer service team. Provide your order number, details of the service, and the reason for the refund request.
• Submit your request within the time frames specified in the eligibility section above.

iii. Processing Refunds Once your refund request is received, we will review it and notify you of the status within 7 business days]. If your request is approved, refunds will be processed using the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

iv. Non-Refundable Items Certain items and services are non-refundable, including:

• Services that have been fully rendered or completed.
• Fees for any materials or resources provided as part of a course or service.
• Any digital products that have been downloaded or accessed.

v. Changes to the Refund Policy: We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Growing Wings  or its content creators and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Growing Wings shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless Growing Wings, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising out of your use of our services or your violation of these Terms and Conditions.

10. Governing Law

 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Dunukofia.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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